Warranty
Every product carries the manufacturer's India warranty. Aqara and TP-Link Tapo devices are covered directly by the brand, and we handle the claim on your behalf rather than sending you to a call centre.
Installation
Switches, locks, curtain motors and cameras are best installed by someone who does it daily. Our engineers cover Coimbatore, Tamil Nadu, Bengaluru and Hyderabad. Tell us what you have ordered and we will quote the installation separately and honestly.
Talk to a person
Call or WhatsApp us on +91 93423 40275, or write to ceo@onwords.in. We would rather spend ten minutes on the phone getting your specification right than process a return later.